Terms of service
Terms of Service
Last Updated: March 23, 2026
OVERVIEW
Welcome to Trentcart Store! The terms “we”, “us” and “our” refer to Trentcart Store. Trentcart Store operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a smooth shopping experience (the “Services”). Trentcart Store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service describe your rights and responsibilities when you use our Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least 18 years old.
To use our Services or make purchases, you may be asked to provide information such as your name, phone number, email address, billing address, shipping address and payment details. You agree that all information provided is accurate and complete.
You are responsible for maintaining the confidentiality of your account and for all activities under your account.
SECTION 2 – PRODUCTS
We make every effort to display products accurately. However, product colors and appearance may vary depending on your device screen settings.
We do not guarantee that product descriptions or other content are error-free.
All product descriptions and prices are subject to change without notice. We reserve the right to discontinue any product at any time and to limit product quantities.
SECTION 3 – ORDERS
Placing an order means you are making an offer to purchase a product.
We reserve the right to accept or cancel any order due to:
• Product unavailability
• Pricing or listing errors
• Suspected fraudulent activity
Orders are confirmed only after successful payment processing.
Cash on Delivery (COD) orders require phone verification. Orders may be cancelled if verification fails.
Orders cannot be cancelled once shipped.
Purchases are subject to our Refund & Return Policy.
You confirm that purchases are for personal use only and not for resale.
SECTION 4 – PRICES AND BILLING
All prices are listed in Indian Rupees (₹).
Prices, discounts and promotions may change without notice.
We accept payments via:
• UPI
• Net Banking
• Credit/Debit Cards
• Wallets
• Cash on Delivery (COD)
Online payments are processed securely through trusted gateways such as Cashfree.
You agree to provide current and accurate payment information.
SECTION 5 – SHIPPING AND DELIVERY
We ship within India only.
• Order Processing Time: 1–2 working days
• Delivery Time: 5–7 business days
• Free Shipping on orders above ₹500
Delivery delays caused by courier partners or unforeseen events are beyond our control.
SECTION 6 – INTELLECTUAL PROPERTY
All website content including logos, images, graphics, text and designs are the property of Trentcart Store and are protected by intellectual property laws.
You may not copy, reproduce or use our content without written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which we do not control. These tools are provided “as is” without warranties.
Your use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their content, policies or practices.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, but all purchases are made directly with Trentcart Store.
Shopify is not responsible for product quality, shipping, refunds, or customer service.
SECTION 10 – PRIVACY POLICY
Your personal information is governed by our Privacy Policy.
SECTION 11 – USER CONDUCT
You agree not to:
• Use the website for unlawful purposes
• Violate laws or regulations
• Upload harmful code or viruses
• Attempt unauthorized access
• Engage in fraudulent transactions
We reserve the right to suspend accounts violating these rules.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct any errors in product details, pricing or availability and cancel orders if necessary.
SECTION 13 – TERMINATION
We may terminate your access to our Services if you violate these Terms.
SECTION 14 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” without warranties of any kind.
SECTION 15 – LIMITATION OF LIABILITY
Trentcart Store shall not be liable for indirect or consequential damages arising from the use of our Services or products.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold Trentcart Store harmless from claims arising from your breach of these Terms.
SECTION 17 – GOVERNING LAW
These Terms are governed by the laws of India.
All disputes shall fall under the jurisdiction of courts in Meerut, Uttar Pradesh.
SECTION 18 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services means you accept the updated Terms.
SECTION 19 – CONTACT INFORMATION
Trentcart Store
Aurang Shahpur Diggi, 133
Meerut, Uttar Pradesh – 250004
India
Email: trendcartstore6@gmail.com
Phone/WhatsApp: 8630947614
Support Hours: Mon–Sat, 10 AM – 8 PM