Privacy policy
Privacy Policy
Last updated: March 23, 2026
Trentcart Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a smooth shopping experience (the "Services"). Trentcart Store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using our Services, you acknowledge that you understand the collection, use, and disclosure of your information as described here.
Personal Information We Collect
We may collect the following personal information:
• Name
• Phone number
• Email address
• Shipping and billing address
• Payment details (processed securely via payment gateways)
• Order history and transaction details
• Communications with customer support
• Device information (IP address, browser type, device type)
• Website usage data
Personal information does not include data that is anonymized.
How We Collect Information
We collect information:
• Directly from you when you place orders, contact support, or use our services
• Automatically through cookies and similar tracking technologies
• From service providers such as payment gateways and shipping partners
• From Shopify platform services that power our store
How We Use Your Information
We use your information to:
Provide and Improve Services
• Process orders and payments
• Arrange shipping and delivery
• Manage returns, refunds, and exchanges
• Send order updates via SMS and email
• Improve website performance and shopping experience
Marketing and Promotions
• Send offers, updates, and promotional messages
• Show relevant product advertisements
You can opt out of marketing messages anytime.
Security and Fraud Prevention
• Verify Cash on Delivery orders
• Prevent fraudulent transactions
• Maintain secure payment processing
Customer Support
• Respond to your queries
• Provide after-sales support
Legal Compliance
• Comply with applicable Indian laws
• Respond to legal requests and government authorities
Sharing of Information
We do not sell your personal information.
We may share your information with:
• Shopify (store platform provider)
• Payment Gateway Partners (such as Cashfree)
• Courier & Delivery Partners (for order fulfillment)
• Legal authorities when required by law
Shopify Platform
Our store is hosted on Shopify. Shopify may collect and process personal information to provide and improve its services.
To learn more, please visit:
https://www.shopify.com/legal/privacy
Cookies
We use cookies to:
• Improve website performance
• Remember user preferences
• Analyze site traffic
You can disable cookies through your browser settings.
Data Security
We implement reasonable security safeguards to protect your personal data. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Comply with legal obligations
• Resolve disputes
Age Restriction
Our Services are intended for individuals 18 years or older. We do not knowingly collect data from minors.
Your Rights
You may:
• Request access to your personal data
• Request correction of incorrect data
• Request deletion of your data
• Opt out of promotional communications
To exercise these rights, contact us.
International Data Transfers
Your information may be processed outside your state or country through Shopify or service providers, subject to legal safeguards.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact Us
Trentcart Store
📧 Email: trendcartstore6@gmail.com
📞 Phone/WhatsApp: 8630947614
🏢 Address: Aurang Shahpur Diggi, 133, Meerut, UP, 250004, India
🕒 Support Hours: Mon–Sat, 10 AM – 8 PM